Privacy Policy

Valueplus Inc. Privacy Policy 

Valueplus Inc. (hereinafter referred to as "the Company") operates the following processing policy to comply with the Personal Information Protection Act and related laws, protect the personal information and rights of users, and smoothly handle grievances related to personal information.

This policy takes effect on January 1, 2026, and any changes will be notified through a notice at least 7 days in advance.


1.     Purpose of Processing Personal Information 

The Company processes personal information for the following purposes:

  • Membership Registration and Management: Identity verification, prevention of unauthorized use of the service.
  • Inquiry and Consultation Processing: Confirmation of customer inquiries, fact-finding, notification of processing results.
  • Service Provision: Provision of goods/services and performance of contracts.
  • Payment and Refund Processing: Settlement of payments, refunds, confirmation of financial transactions.
  • Delivery Service Provision: Product delivery and confirmation of receipt.
  • Marketing and Advertising Utilization: Events, discounts, analysis of access frequency, statistics, etc..
    • Note: Marketing and advertising utilization only applies when separate optional consent has been obtained.

2.     Status of Personal Information Files 

  • File Name: Personal Information 
  • Items Collected: 
    • Basic: Name, email, mobile phone number, company phone number, job title, department, company name, access log, access IP information.
    • Shopping Mall: Recipient's name, address, payment information (credit card number, bank account information, payment history).
    • For Minor Members: Name and mobile phone number of the legal representative.
  • Method of Collection: Website, Shopping Mall 
  • Legal Basis for Retention: Consent to personal information processing, related laws 
  • Retention Period: Classified by item 
    • Information related to civil complaints and inquiries: 3 years.
    • Information related to contracts, withdrawal of subscription, payment, and delivery: 5 years.
  • Related Laws and Regulations: 
    • Records concerning the collection, processing, and use of credit information: 3 years.
    • Records concerning consumer complaints or dispute resolution: 3 years.
    • Records concerning contracts or withdrawal of subscription, etc.: 5 years.
    • Records of payment settlement and supply of goods/services: 5 years.

3.     Provision and Consignment of Personal Information to Third Parties 

The Company provides personal information to third parties only with the data subject's consent or when there is a legal basis.

  • Recipients: Delivery company (Lotte Global Logistics), Payment gateway (NHN KCP).
  • Operational Management Consignment: NHN Commerce (First Mall).
  • Purpose of Provision: Delivery, payment, customer response, etc..
  • Items Provided: Minimum information necessary for service provision.
  • Retention and Use Period: Immediately destroyed upon achievement of the purpose or for the period stipulated by law.

4.     Rights of the Data Subject and Legal Representative 

  • The data subject may request access, correction, deletion, or suspension of processing of their personal information at any time.
  • In the case of a minor, the legal representative may exercise these rights, and submission of a power of attorney is required.

5.     Destruction of Personal Information 

  • Destruction Procedure: After achieving the purpose, information is separated and stored in a separate DB or document, and destroyed upon the expiration of the retention period.
  • Destruction Deadline: Within 5 days from the end of the retention period.
  • Destruction Method: 
    • Electronic Files: Use of a technical method that prevents recovery.
    • Paper Documents: Shredding or incineration.

6.     Measures to Secure Safety 

  • Minimization and training of personnel handling personal information.
  • Technical measures against hacking and viruses.
  • Encryption of personal information.
  • Storage of access records for 6 months or more and prevention of forgery/alteration.
  • Access control to physical storage locations.

7.     Remedies for Infringement of Rights 

Data subjects may apply for dispute resolution or consultation to the following organizations to seek relief for personal information infringement:

  • Personal Information Infringement Report Center (KISA): privacy.kisa.or.kr / 118 (No area code) 
  • Personal Information Dispute Mediation Committee (KOPICO): kopico.go.kr / 1833-6972 
  • Supreme Prosecutors' Office Cyber Crime Investigation Department: spo.go.kr / 1301 (No area code) 
  • Korean National Police Agency Cyber Security Bureau: cyberbureau.police.go.kr / 182 (No area code) 

8.     Chief Privacy Officer (CPO) 

  • Name: Yun Sup Chang
  • Title: General Manager 
  • Contact: Main number (031-737-5880) 
    • Note: Upon inquiry regarding personal information, you will be immediately connected to the relevant department.
  • Privacy Policy Version Number: V 1.2 

Privacy Policy Effective Date: January 1, 2026 

* In the event of any inconsistency between the Korean and English versions of this Document, the Korean version shall prevail.